Delivery terms

LongPack provides several delivery options designed to fulfill your requirements.

We adapt to your requirementsDelivery Options

7-11 Weeks
7-11 Weeks
  • Delivery Time: within 7-11 weeks from our order confirmation to you receiving items.
  • Your location: Singapore (7 weeks), Australia (8 weeks), Europe/USA (11 weeks)
  • Delivered by: Sea freight
3-4 Weeks
3-4 Weeks
  • Delivery Time: within 3-4 weeks from our order confirmation to you receiving items.
  • Your Location: worldwide
  • Delivered by: Air freight
2 Weeks
Very Urgent
2 Weeks
  • Delivery Time: within 2 weeks worldwide from our order confirmation to you receiving items.
  • Your Location: worldwide
  • Delivered by: Couriers such as DHL/UPS/FedEx/TNT.

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1.Order Confirmation

We confirm specifications, quantities and delivery time with you, within 1 day.

2.Deposit of Payment

Usually 50% of payment. It takes 3-4 days for payment to appear on our account.


For very urgent orders: 1 week; for urgent orders: within 2 weeks, for normal orders: 2-4 weeks.

4.Rest of Payment

Rest of payment should be made before shipment.


Flight/ship bookings, export paper work of invoices, packing list, bill of landing, etc.


Trans Courier: Our contracted courier providers of DHL/UPS/FedEx/TNT.
Trans Air: By air, 3-7 days worldwide
Trans Sea: By sea, 1 week for Singapore, 2 weeks for Australia/New Zealand, 5 weeks for Europe and USA.


Importing process in your country

8.Inland Trans

From seaport/airport in your country to your address.

9.Client Received

The time when you receive the delivery in your warehouse.

Complete shipping solutionsShipping Cost Indications

We have partnerships with professional courier service providers DHL/FedEx/UPS/TNT and also both local and international forwarders. Together with our transportation partners, we can provide complete shipping solutions.

Normally, we work with standard shipping terms of Incoterms 2000 for ex works, FOB (Free on Board), CIF (Cost, insurance and freight) and DDU (Delivered duty unpaid). For detailed descriptions, please refer to Incoterms 2000. Other terms can also be discussed and arranged.

Below are shipping cost indications. As the shipping costs vary from time to time, the below-mentioned prices are only for indicative purposes. For a confirmed quote, please contact us for details.

Interested in working with us? Call us now!

+86 21 6221 0012

Longpack Co., Ltd.
802-806, No.8-9, Max Mall
1500 Lane Lianhua South Rd.
Shanghai 201108 PR China
Give us a call
+86 21 6221 0012
Email us

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